Documentation on CD-ROM: Strategies for a Successful Implementation
http://www.stc.org/confproceed/1994/PDFs/PG207208.PDF

Florsheim, Stewart J.
STC Proceedings
1994

Abstract:

Producing documentation on CD-ROM can be extremely beneficial to users and can also save your company a lot of money over hard copy costs. To assure a successful roll-out of your CD product, it is critical to consider the involvement of key departments in your company as you plan the implementation in your user community. The two processes are closely related, and a well-integrated internal plan will help assure a successful introduction to your customers.