The Blind Leading the Enlightened
http://www.tc-forum.org/topicto/to08theb.htm

Munro, Christine
TC-FORUM
1998

Abstract:

Having read, with interest, the recent articles about the virtues (or otherwise) of Microsoft Word as a tool for producing technical documents we feel the real issue is not how to create technical documents using Microsoft Word, but rather what tool best suits the task. We suggest that the selection of the most appropriate tool be instigated by those enlightened people -- the Technical Publications people -- and not the business managers with little knowledge of the specialist needs of Technical Publications.