How Do You Believe You Add Value to the Development of an Information System?
http://www.tc-forum.org/topicus/ru07tech.htm

Fisher, Julie L.
TC-FORUM
2003

Abstract:

In recent months, as part of my doctoral research, I have been interviewing technical communicators, users and developers of information systems to try and find out if in fact the work of a technical communicator is of value to those developing and using information systems. The interviews demonstrated clearly that technical communicators do add value. This was further confirmed in Paris where I discussed my work with technical communicators at the Comtec '97 conference. The following discussion encapsulates some of the comments from participants at Comtec '97 and the interviews I conducted.