Intertwining Structures of Assessment and Support: Assessing Programs-Advancing the Profession
http://www.cptsc.org/conferences/2003/abstracts_03_g-m.htm#Herrington
  peer-reviewed

Herrington, TyAnna K.
CPTSC Proceedings
2003

Abstract:

In my recent experience as an external assessor invited to participate in San Francisco State University's Technical Communication Program assessment, I felt that surely the process taught me more than I was able to provide in return.