Notes from the Other Side: The Strange Profession of Technical Writing
http://www.mla.org/ade/bulletin/N092/092025.htm

Merrill, Lynn L.
ADE Bulletin
1989

Abstract:

With writing as my 'marketable skill,' I crossed over the Rubicon from literature to technology. I became a technical writer for a data communications company. My job entailed creating software documentation—a category of discourse that I had not known existed.