Developing ISO 9000 Procedures
Robinson, Ralph E.
Documentation is the foundation upon which an ISO-compliant
quality system is built. Creating this
documentation isn’t, however, as easy as it seems on the
surface. Understanding the concept of the Standard
enables writers to understand the content requirements.
The structure this documentation follows will also impact
the success of your registration audit.
Once the documentation has been created, the control of
it becomes of paramount importance. ISO requires that
you control not only the documents and data you create,
but also those that you receive from outside sources.
Document and data control issues are one of the most
common causes of registration failure!