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Provides background for writers beginning to work in design and an introduction to practical methods to build quality into the design of software, forms (whether paper or online), and highly detailed processes used by diverse users. These methods support both macro and micro control of highly detailed products throughout the iterative stages of design. The workshop includes exercises and covers essential background, such as how to determine what is quality for your company and why design fails. The workshop deals with requirements for success, including the importance of standards, and with application of the methods to design specifications, user documentation, and testing. The workshop materials also include examples of the method applied to a commonly available commercial product.
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Writer as Designer: Building Quality into the Design
http://www.stc.org/confproceed/1996/PDFs/PG562.PDF
Bibus, Connie M. 'C.J.' and William D. Gearhart
STC Proceedings
1996
Abstract: Provides background for writers beginning to work in design and an introduction to practical methods to build quality into the design of software, forms (whether paper or online), and highly detailed processes used by diverse users. These methods support both macro and micro control of highly detailed products throughout the iterative stages of design. The workshop includes exercises and covers essential background, such as how to determine what is quality for your company and why design fails. The workshop deals with requirements for success, including the importance of standards, and with application of the methods to design specifications, user documentation, and testing. The workshop materials also include examples of the method applied to a commonly available commercial product.
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