Profiling Users from Around the World
http://www.stc.org/confproceed/1996/PDFs/PG567.PDF

Hoft, Nancy L.
STC Proceedings
1996

Abstract:

This full-day, post-conference workshop provides the tools and methods for answering the question, 'How and why do the information needs of a user from one country differ from those of a user in a different country?' In a highly interactive setting, explore the cultural biases you bring to technical communication with your peers who may or may not share your cultural context. Consider ways of creating world-ready information products that can be customized for any cultural context (localization) or standardized for world distribution (globalization).