Using Emulation to Teach Nonverbal Technical Communication in the Twenty-First Century
http://www.stc.org/confproceed/1996/PDFs/PG813.PDF

Brockmann, R. John
STC Proceedings
1996

Abstract:

Although nonverbal technical communication played a key role in the nineteenth century introduction of varied technologies, verbal communication has been emphasized in most technical communication textbooks and classes. Recognizing that nonverbal communication is substantively different than verbal communication, this paper offers a heuristic table to be used to teach nonverbal technical communication.