Evaluating Training Workshops in a Writing Across the Curriculum Program: Method and Analysis
http://wac.colostate.edu/llad/v1n2/blakeslee.pdf
  peer-reviewed

Blakeslee, Ann M., John R. Hayes and Richard Young
LLAD
2002

Abstract:

Program directors could use data from protocols and interviews to identify 'natural sources of resistance', and 'translation and follow-up problems'.