Accommodating Various Abilities and Disabilities
http://www.webaim.org/articles/training/accommodate/

WebAIM
2005

Abstract:

Training sessions invariably have participants that come from a wide array of backgrounds and have various talents and levels of expertise. Some will be outspoken and others more withdrawn. Some will already have a background in accessible design, while others may have never heard of Web accessibility. Your participants will also have a wide range of technical expertise. You may have die-hard developers that program in text editors or an administrator who doesn't know what HTML stands for. It's important that you gain an understanding of what your training participants' talents and knowledge levels are, and then take advantage of their skills and abilities.