Shades of Gray: Using Value Analysis and Ten Core Values to Resolve Ethical Conflicts in Technical Communication
http://www.stc.org/confproceed/1997/PDFs/0103.PDF

Voss, Daniel W. and Lori A. Allen
STC Proceedings
1997

Abstract:

Ethical conflicts often defy black-and-white solutions. But gray can be slippery. This workshop demonstrates how to use value analysis to clarify ethical conflicts in technical communication. The presenters identify 10 core values that underlie technical communication and show how these values can be used to support objective analysis and resolve ethical conflicts. Participants explore ethical dilemmas 'hands-on' through small-group discussions and role-playing vignettes on selected conflict scenarios. This session follows up the 'Grayscale' workshop conducted at the 43rd STC conference-with all new scenarios!