Caught in the Web: An Intranet Adventure
http://www.stc.org/confproceed/1997/PDFs/0162.PDF

Cluff, Susan C.
STC Proceedings
1997

Abstract:

As the World Wide Web rapidly evolves, as philosophies for designing online documents change, and as technologies grow ever more sophisticated the technical communicator is presented with many challenges. What are the most eflective methods for structuring, authoring and maintaining online documents? What are the best tools and formats to use for the construction of a documentation Web site? What kinds of technical decisions must the designer or writer make? HTML or PDF? GIF or JPEG? Can several text and graphics formats be combined into one seamless site? What about hypertext links - how many is too many? What is the best approach to building a prototype? Presenting it to users? Selling it to management? Many lessons can be learned before embarking on the journey. , .