Maximizing Windows Help
http://www.stc.org/confproceed/1997/PDFs/PG399-.PDF

Smart-Wycislo, Nicole Y. and Patryce Moshay
STC Proceedings
1997

Abstract:

Maximizing Windows Help is more than just converting printed documentation to Help. Help users want easy access to information so that they can complete their tasks expeditiously. A Help topic should contain information that adresses one subject, has one objective, and answers one question. To maximize Windows Help, chunk information and use hyperlinks. The use of macros can enhance how information is accessed.