Social Networking and Social Software
http://www.usabilityprofessionals.org/upa_publications/upa_voice/volumes/2004/April/socialnetworking.html

Quenin, Eileen
Usability Professionals Association
2004

Abstract:

Social Networks and Social Software have been gaining a great deal of attention in corporate think tanks and discussion groups around the world. Review of progress in this area and interview with Huy Zing, a self-described, 'seriously addicted online community personality.'