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When you are a speaker, you communicate. When you are the audience, you communicate. As a member of the development team, the technical writer has to deal with hundreds of intelligent egos. There are the programmers who think only about solutions and technology (not about people and their emotions). A technical writer would definitely feel hurt, when developers talk down to him. Managers on the other hand are likely to have oodles of people skills and may not have technical skills. Therefore, they may talk nicely to you. Nevertheless, a technical writer may feel that managers do not appreciate his technical skills. View all 29 works by Kamath, Gurudutt R. View all 23 works published by IT People |
 Listen, Observe, Speak http://www.expressitpeople.com/20021125/careers1.shtml
Kamath, Gurudutt R. IT People 2002
Abstract: When you are a speaker, you communicate. When you are the audience, you communicate. As a member of the development team, the technical writer has to deal with hundreds of intelligent egos. There are the programmers who think only about solutions and technology (not about people and their emotions). A technical writer would definitely feel hurt, when developers talk down to him. Managers on the other hand are likely to have oodles of people skills and may not have technical skills. Therefore, they may talk nicely to you. Nevertheless, a technical writer may feel that managers do not appreciate his technical skills.
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