Contents and Indexes
http://www.expressitpeople.com/20021021/careers1.shtml

Kamath, Gurudutt R.
IT People
2002

Abstract:

An index is a vital part of a user manual and a help file. A manual without an index is like a 21-storey house without a names board on the ground floor. You will have to search through all the floors in the building to locate your friend’s residence.