Top Seven Usability Blunders Of The Big Players
http://www.sitepoint.com/article/blunders-big-players

Randour, Philippe
SitePoint
2003

Abstract:

I'm an avid surfer, and have been for several years. However, after all this time, I'm still astonished to see the same old usability blunders repeated in large, brand new sites. Though the use of technology may have changed, the issues with user interface and functionality design persist.