Hot Text: Web Writing That Works
http://www2.techwr-l.com/techwhirl/reviews/softwarereviews.html?subaction=showfull&id=1075639341&archive=&start_from=&ucat=2

Frick, Geri
TECHWR-L
2004

Abstract:

This book will help you improve any type of written communication, and it's a fun read to boot. The authors know what they're talking about and have the experience to back up their words. Both have spent many years writing for Web audiences. In addition to Web writing, their combined relevant experience includes journalism, technical communication, art, TV and radio, and teaching.