Change Management For Content Management Projects
http://www.hoosierstc.org/articles-library.php?id=82_0_2_0_C

Rockley, Ann
STC Hoosier
2004

Abstract:

A content management initiative is a lot about change--changing the way people think and work. Ensure that you have a change management plan in place. If you have change management personnel in-house, get them involved in your project as soon as you make the decision to adopt a content management initiative. If you don't have change management personnel, consider hiring consultants who specialize in change management.