A Concise Guide to Technical Communication
http://www.ingentaconnect.com/content/stc/tc/2003/00000050/00000002/art00011
  access restricted (by the publisher) to members/subscribers/customers only

MacLemale, Laura A.
Technical Communication Online
2002

Abstract:

If one of the savory ironies of reviewing a text on technical communication is the potential for contradiction between discussion of principles and execution of principles, then one of its joys is finding a book that hits the mark. Gurak and Lannon's A Concise Guide to Technical Communication does just that.