Understanding Failures in Organizational Discourse: The Accident at Three Mile Island and the Shuttle Challenger Disaster
http://wac.colostate.edu/books/textual_dynamics/chapter12.pdf

Herndl, Carl G., Barbara A. Fennell and Carolyn R. Miller
WAC Clearinghouse
1991

Abstract:

Both the Challenger and Three Mile Island disasters involved failures of communication among ordinary professional people, mistakes committed in the course of routine work on the job, small mishaps with grotesque conseqences.