This Is Broken: A Compilation of Bad Experiences
http://www.usabilityprofessionals.org/upa_publications/upa_voice/volumes/2004/feb/broken.html

Hurst, Mark
Usability Professionals Association
2004

Abstract:

If you know a user experience that irritates you, don't just site there and grouse about it. Send it in to ThisIsBroken.com, a compilation of bad experiences: products, services, places, and Web designs that don't put the user first.