Learning to Love the Pixel: Exploring the Craft of Icon Design
http://www.boxesandarrows.com/archives/learning_to_love_the_pixel_exploring_the_craft_of_icon_design.php

Gajendar, Uday
Boxes and Arrows
2003

Abstract:

Designing web-based enterprise software involves creating complex artifacts like architecture wireframes, object models, screen flows, and clickable prototypes in order to articulate aspects of the online experience for product stakeholders. But what does “craft” mean for interaction designers?