Coherence, Context, Relevance: Special Deliverable
http://www.boxesandarrows.com/archives/coherence_context_relevance_special_deliverable_2.php

Brown, Dan
Boxes and Arrows
2002

Abstract:

There are a lot of things that make deliverables good: coherence, context and relevance hardly constitute a comprehensive list. But by focusing on techniques that achieve coherence, context and relevance, information architects can address the challenges of starting a document, focusing the document and explaining its value.