Added by Geoff Sauer on Jan 07, 2004.
Average rating: 3.38/5.00 (n=8, std dev: 1.51)

How do you write an effective email that your recipient finds clear and easy to understand? There's more to it than just typing a few words and clicking the Send button. These notes give you some guidelines on the following: technical issues, document structure, the importance of knowing your audience, language issues and layout and visual design.
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