The ABCs of Writing a Technical Glossary
http://www.ingentaconnect.com/content/stc/tc/1998/00000045/00000001/art00003
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Gray, Evie, William Ingram and Dennis Bodson
Technical Communication Online
1998

Abstract:

This article identifies and explains format rules, style rules, and lexicographic conventions that have been shown to improve clarity and precision in a technical glossary. Rationale for the rules of language, presentation, and style are examined. The need to allow flexibility in following the rules is discussed in terms of strengthening the technical merit and vitality of the glossary. This article also describes the computer-display techniques and file-management system used in committee to develop U.S. Federal Standard 1037C, Glossary of telecommunication terms, and to display the results both in the meeting room and on the Internet between meetings.