Added by Geoff Sauer on Dec 22, 2003. Average rating: 4.00/5.00 (n=2, std dev: 1.41)
Describes how technical communicators can use field research--observing people in their workplaces, homes, and schools--to gain a better understanding of user behavior.
Describes how technical communicators can use field research--observing people in their workplaces, homes, and schools--to gain a better understanding of user behavior.