Documenting Entertainment Software: The Mixed Challenge of Simplicity and Sophistication
http://www.stc.org/confproceed/1995/PDFs/PG433436.PDF

Guthrie, Lynn Frances
STC Proceedings
1995

Abstract:

The challenges of documenting entertainment software are in many ways the challenges of all technical communicators. We strive to make the interface intuitive and the documentation interesting and easy-to-read. Although the nature of the world of entertainment may suggest that our task is simple, the breadth of our audience and the depth of our goals makes it more sophisticated than it looks. We must be as imaginative as our users, recognize the emerging dimensions of multimedia, and create with the constraints of low retail costs, small teams, and fast-paced deadlines.