Eight Things That Training and Performance Improvement Specialists Must Know about Knowledge Management
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Carliner, Saul
Saul Carliner Studio
2001

Abstract:

4This white paper introduces training and performance improvement professionals to knowledge management. Specifically, it: describes what knowledge management is and how it is used within organizations in general, and within training and performance improvement groups in particular; identifies the technology needed for a knowledge management system; identifies the work activities needed to effectively place information in a knowledge management system; suggests ways that training and performance improvement professionals might be affected by knowledge management efforts within their organizations.