Managing Means Growing with Your Team
http://www.stc.org/confproceed/1999/PDFs/stc-38.pdf

Jahnke, Jean M.
STC Proceedings
1999

Abstract:

Technical communication managers are faced with common responsibilities from company to company. Typically, they are responsible for resources (people and equipment), customer relations (internal and external), product, and administration. To successfully complete these responsibilities, a manager must have people, communication, planning, technical, statistical, and financial accounting skills. While focusing on the skills necessary to meet these responsibilities, managers may loose sight of key writing skills. Well-rounded managers must stay current with their teams. They must grow for their teams to grow.