What Makes a Great Entry-Level Candidate?
http://www.stc.org/confproceed/1999/PDFs/stc-45.pdf

Sakson, Donna M., Leah Guren and Shirley Hancock
STC Proceedings
1999

Abstract:

There is a shortage of experienced technical communicators in many places. This often forces Tech Pubs managers to hire and train entry-level (or change-of-career) candidates who have no portfolio, related work experience, or references in the field.