Publishing Documentation in Microsoft Word: Don't Do It!
http://www.suite101.com/article.cfm/8567/78522

Rosteck, Tanja S.
Suite101
2001

Abstract:

To save costs, many small businesses take the do-it-yourself route to publishing product and support documentation. The tool of choice is often Microsoft Word - after all, you probably already have a copy of it and know how to use it reasonably well. But while using Word to develop your materials is an acceptable choice, using it to publish documentation is not! Read on to learn some of Word's shortcomings as a publishing method, and what alternatives are available.