Typography Today
http://www.graphicarts.org/nalc/articles/type2.htm

Kjolby, Bent
NALC
1997

Abstract:

We all see it in advertisements and publications--potentially worthy designed pieces that suffer from a lack of good typography. Text matter is handled with little attention to hyphenation, line breaks, paragraph endings, kerning, and word spacing. Sometimes even headlines catch your attention with their bad spacing or straight quote marks.