The Complexity of Online Groups: A Case Study of Asynchronous Collaboration
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Chandler, Hope E.
Journal of Computer Documentation
2001

Abstract:

Work preparing documents is increasingly being done by diverse, geographically separated project teams. This essay describes some of the characteristics of such collaboration and applies them to a case study involving a team composing a mission statement. The group succeeded in their task, even though shortcomings inherent in asynchronous, distributed collaboration did lead to some problems.