From Technical Writing to Knowledge Engineering
http://www.stc.org/confproceed/1998/PDFs/00081.PDF

Knodel, Elinor L.
STC Proceedings
1998

Abstract:

This paper describes one writer's journey from capturing disparate bits of information as a technical writer in a large corporation to creating knowledge bases of related and evolving data, information, and knowledge. It illustrates how information development professionals can leverage their communication skills into highly-valued, interactive positions, working on teams with domain experts, information technology and information retrieval professionals, and end-users.