Reality Bytes -What the Information Superhighway Won't Deliver
http://www.stc.org/confproceed/1997/PDFs/0142.PDF

Dahm, Rea Etta M.
STC Proceedings
1997

Abstract:

Today, information technology has deluged us with not only a torrential flood of information but also a multitude of ways in which to display, package, and disseminate this information. With the proliferation of computer technology and the vigorously-and somewhat fanatically-promoted paperless and faceless virtual society of the fiture, we are faced with somewhat frightening challenges.