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Surveys can be valuable tools for developing your document. We used our survey to answer many of our
user and task analysis questions before planning
content for different service manuals. When creating
and using a survey, identify what information you need
to know about your users, consider your options for
mailing the surveys, plan a smooth processor
gathering, tallying, and analyzing the data, and then
remember to report back to your respondents.
Ultimately, your findings can be incorporated into a
recommendation report for your clients, as well as
help you plan the content and layout for your
document.
View all 2240 works published by STC Proceedings |
Using a Survey to Help Plan and Develop Your Document
http://www.stc.org/confproceed/1996/PDFs/PG464467.PDF
Lester, Susan M.J. and Lauren Y. Hansen
STC Proceedings
1996
Abstract: Surveys can be valuable tools for developing your document. We used our survey to answer many of our
user and task analysis questions before planning
content for different service manuals. When creating
and using a survey, identify what information you need
to know about your users, consider your options for
mailing the surveys, plan a smooth processor
gathering, tallying, and analyzing the data, and then
remember to report back to your respondents.
Ultimately, your findings can be incorporated into a
recommendation report for your clients, as well as
help you plan the content and layout for your
document.
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