Say It in Pictures: Crash Course in Visual Literacy
http://www.stc.org/confproceed/1996/PDFs/PG444.PDF

Horton, William K. III and Katherine W. Horton
STC Proceedings
1996

Abstract:

Today, communication requires more than just pages of printed words. Producing effective documents and training requires the ability to understand, think and communicate graphically. This demonstration shows how to communicate almost anything graphically. Through creative brainstorming you will start to think visually and learn valuable principles that you can use back on the job to refine your own graphics.