Incorporating Human-Computer Interface (HCI) Technology Into the Technical Writer’s Role
http://www.stc.org/confproceed/1997/PDFs/0016.PDF

Oakley, Joanne
STC Proceedings
1997

Abstract:

At last year’s STC corlference in Seattle, Dr. Donald Norman spoke about the technical writing community becoming an integral part qf the design/development team. The HCI certificate program qfered through Renesselaer Polytechnic Institute @PI,) provides information and teaches skills that enable the technical communicator to become a valuable part of that team. This paper discusses my experience incorporating what I learned in the HCI class on a work project.