Toil and Trouble: HTML Help and NetHelp
http://stc-carolina.org/newsletter/tiki-index.php?page=Toil+and+Trouble%3A+HTML+Help+and+NetHelp

Grissino, Ann-Marie
Carolina Communique
1997

Abstract:

Toil and trouble. That’s what this year’s online help crystal ball predicts. It shows two flavors of HTML-based help and to make matters worse, their names are confusing: HTML help (which is not the same as HTML-based help) and NetHelp. Oh, me nerves. Well, let’s try to calm ourselves and explore these new concepts.