Beyond End-User Documentation: Opportunities for Technical Communicators
http://www.stc.org/confproceed/1999/PDFs/stc-80.pdf

Vaughn, Joan E. and Katie Walton
STC Proceedings
1999

Abstract:

A large number of people in the technical communication field create end user documentation; therefore, many people seem to believe that technical writing is synonymous with writing end user documentation. On the contrary, creating end user documentation is only one of many roles that a professional technical communicator can perform. In this paper, we will describe several roles for technical communicators.