Electronic Editing in Technical Communication: Different Strokes for Different Folks
http://www.stc.org/confproceed/1999/PDFs/stc-88.pdf

Dayton, David
STC Proceedings
1999

Abstract:

The author conducted a multi-modal study of electronic editing practices, impacts, and attitudes among technical communicators. Data were gathered from focus groups and face-to-face and telephone interviews, as well as from email discussions and responses to open-ended questions on a Web-based survey. Observations based on a preliminary analysis of this data will be presented and discussed.