Using Animation to Explain Technical Concepts
http://www.stc.org/confproceed/1999/PDFs/stc-95.pdf

Coleman, Mary Ellen and Cheryl D. Loughlin
STC Proceedings
1999

Abstract:

Computer animation can be an effective communication tool. In this demonstration, we present an example of how we used animation to teach difficult technical concepts. We explain our rationale for selecting animation as a means of communication. We describe our process for ensuring high-quality and consistent deliverables. We also share some customer feedback.