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Today, a decade into an explosion of Internet-based communication, the web is like a vast and confusing hall of mirrors. It’s full of links to other links, graphic design
that distorts rather than illuminates information, whizbang
features, silly eye-candy, and dead-ends all of
which impede the progress of people searching for
information. View all 2240 works published by STC Proceedings |
 Information Architecture: On the Web, In Help, and In Print http://www.stc.org/confproceed/2001/PDFs/STC48-000056.PDF
Sisler, Paul, John Moreau and Catherine M. Titta STC Proceedings 2001
Abstract: Today, a decade into an explosion of Internet-based communication, the web is like a vast and confusing hall of mirrors. It’s full of links to other links, graphic design
that distorts rather than illuminates information, whizbang
features, silly eye-candy, and dead-ends all of
which impede the progress of people searching for
information.
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