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During a very brief 6-month period of 1993, a small group of highly focused individuals undertook a major redesign of a critical piece of the Sun Microsystems Computer Company hardware documentation. We took the hardware installation document from a single language. 100 page book, written in a very 'chatty' style, to a terse, modular, highly graphical, and most importantly, multilingual document of 33 pages. Managing that effort was an exciting challenge, filled with many lessons that are described in this paper.
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Designing a Multilingual Document: Lessons for the Manager
http://www.stc.org/confproceed/1995/PDFs/PG133135.PDF
Hall, Peggy Traughber
STC Proceedings
1995
Abstract: During a very brief 6-month period of 1993, a small group of highly focused individuals undertook a major redesign of a critical piece of the Sun Microsystems Computer Company hardware documentation. We took the hardware installation document from a single language. 100 page book, written in a very 'chatty' style, to a terse, modular, highly graphical, and most importantly, multilingual document of 33 pages. Managing that effort was an exciting challenge, filled with many lessons that are described in this paper.
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