Learning Discourse Conventions: The Socialization of Technical Writers
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Katz, Susan M.
STC Proceedings
1995

Abstract:

Newcomers learn about the practices and values of an organization through a process called socialization. Organizational socialization research provides useful information on the resources (such as mentors and written materials) that are available to these newcomers within organizations and the strategies (such as indirect questioning and disguised conversation) that new employees can use as they move into unfamiliar settings. At a time when there is a great deal of movement and uncertainty within industry, an awareness of socialization resources and strategies can be critically important in helping technical communicators make the transition to new assignments, divisions, or organizations.