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We have had a very positive experience with a total team approach to accomplishing our business objectives. In our
case, at the IBM Software Solutions Programming Laboratory
(in Cary, NC, until March 1995, and now in Research
Triangle Park), the business objectives are to produce successful
software products. But the total team approach is not
limited to a particular product or service. Total teams can
help you improve the way multiple groups in your organization
work together—to increase customer satisfaction
through improved quality and speed of delivery, increase productivity,
decreasc costs, and even improve morale.
View both works by Allen, Pam, Morris Dean, Sharon L. Hayes and Gina Poole
View all 2240 works published by STC Proceedings |
A Total Team Approach to Success
http://www.stc.org/confproceed/1995/PDFs/PG113116.PDF
Allen, Pam, Morris Dean, Sharon L. Hayes and Gina Poole
STC Proceedings
1995
Abstract: We have had a very positive experience with a total team approach to accomplishing our business objectives. In our
case, at the IBM Software Solutions Programming Laboratory
(in Cary, NC, until March 1995, and now in Research
Triangle Park), the business objectives are to produce successful
software products. But the total team approach is not
limited to a particular product or service. Total teams can
help you improve the way multiple groups in your organization
work together—to increase customer satisfaction
through improved quality and speed of delivery, increase productivity,
decreasc costs, and even improve morale.
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