Avoiding the Drone Syndrome: How to Keep Your Technical Writing Job Interesting in an Age of Automated Publishing
http://www.stc.org/confproceed/2000/PDFs/00005.PDF

Guthrie, Melissa L.
STC Proceedings
2000

Abstract:

Information development organizations are under increasing pressure to implement single-sourcing or other automated and highly structured document development processes. Forces driving this trend include translation requirements, niche marketing, the convergence of software and documentation, and shrinking cycle times and budgets. Initially, these changes threaten to remove everything that is challenging and interesting about the technical writer’s work. However, technical writers who successfully adapt to this new environment will find more opportunity than ever to use their analysis and writing skills and to develop additional negotiation and process management capabilities.