Managing Documentation: From Hard Copy to Repository
http://www.stc.org/confproceed/1997/PDFs/0170.PDF

Sharp, Michael V. and Beverly M. Bruns
STC Proceedings
1997

Abstract:

New technologies have added to the complexity of today’s documentation management. Documents have grown beyondpaper into compoundfonns that can include audio and video segments, and may exist only in electronic form. This documentation can capture much of an organization’s knowledge and wisdom. But often, these intellectual assets are lost because the organization lacks a formal knowledge management system. Many professional communicators already manage their documents from creation through delivery, but stop short of archival. This paper explains how to plan for efficient document production so that intellectual assets become available for easy retrieval and reuse.